Want to know
more about
our products?

We welcome your feedback and questions about our products. If you have a question that is not answered below, please feel free to contact us and we will do our best to answer it for you.


Where are your products made?

All of our products are developed and manufactured right here in Australia and comply with stringent Australian quality standards.

What does Sun Protection Factor (SPF) measure?

The SPF rating is a reliable measurement of protection against UVB (short-spectrum) wavelengths. SPF is the comparative ratio between the minimal erythemal dose (MED) – the time it takes for reddening or sunburn to start – in skin protected with sunscreen and the MED in unprotected skin.

In Australia, MED for unprotected skin can be as low as 6 minutes, and it is therefore essential to be protected against sun damages.

An SPF 50+ sunscreen correctly applied at the recommended dose will extend MED by approximately 60 times. That figure may not be realistic as the recommended dose may not be applied consistently across the exposed surface, and sun damage can occur even without reddening. Swimming and sweating can also affect the length of time that sunscreen is effective, and it is recommended to re-apply sunscreen at least every 2 hours.

What is the difference between SPF30+ and SPF50+ ?

SPF30+ complies with the older 1997 standard, while SPF50+ complies with the latest standard dated 2012.

SPF50+ means a SPF of at least 60, or approximately double the protection provided by SPF30+.

In addition, the newer 2012 standard imposes stricter and stronger protection against UVA rays. UVA rays are responsible for skin ageing and skin cancer.

What are UVA and UVB ?

UV radiations hitting Earth surface are split into 2 categories: UVA (320~400nm) and UVB (290-320nm).

UVA rays account for up to 95 percent of the solar UV radiation reaching the Earth’s surface. They penetrate into the deeper layers of the skin, playing a major part in skin aging, and also initiate and exacerbate the development of skin cancers.

UVA rays can be up to 50 times more prevalent than UVB rays, and can penetrate glass and clouds. We are exposed to large doses of UVA throughout our lifetime and proper protection is essential. The SPF factor does not measure protection against UVA.

UVB rays are directly responsible for burning, tanning, and skin ageing, and also plays a determinant role in the development of skin cancer. Protection against UVB is measured by the SPF factor method.


The MAXIBLOCK suncare range has been developed with the family in mind.

Our mild, fragrance-free lotion formulation protects your loved ones and you from the harsh UVA and UVB rays and helps prevent skin cancer and skin ageing. Its non-greasy-dry-touch technology is offered in 10 different pack sizes to suit every need.

Our zinc creams and zinc sticks provide broad-spectrum sun protection, using zinc oxide as their primary UV filter. Zinc Oxide is a naturally-occurring physical filter popular for its strong UVA absorption properties.

Our alcohol-free aloe vera soothing gels help calm, hydrate and soothe skin burnt and damaged by the sun.

How often do you need to reapply sunscreen?

Sunscreen should be applied at least 20 minutes before sun exposure to allow the ingredients to fully bind to the skin. Reapplication of sunscreen is just as important as putting it on in the first place, so reapply the same amount at regular intervals.

Dermatologists normally advise reapplying after approximately two hours.

Are NATUVA Bodywashes suitable for my whole family?

Yes! NATUVA Bodywashes have been specifically developed to be mild and gentle for the entire family.

The soap free, naturally balanced bodywash range is lightly fragranced, uses natural ingredients, and has been carefully formulated to be a mild, effective cleanser.

For family members with sensitive skin we recommend the NATUVA SENSITIVE BODYWASH : its glycerine-enriched, fragrance-free formula is especially mild on delicate skin.

What is pH balanced?

The natural pH of the skin is slightly acidic (between pH 5 and pH 6)

Industrial soaps are made via the saponification process which uses caustic alkaline and most have an alkaline pH, aggressive to the skin.

Natuva soap-free body washes are pH balanced with fruit acid to meet natural skin pH.